Maintenance Contracts


AV Servicing and Repairs in Texas

Maintaining the AV equipment installed in your organization’s meeting spaces is essential for the longevity of your technology. Whether you need immediate, next-day help or regularly scheduled maintenance, ETS offers service plans to fit your budget, maximize your technology investment, and minimize downtime. Each of our maintenance programs are customizable to your unique requirements so you never pay for more than you need.

Have Questions About AV Maintenance? ETS Has Answers.

While the team at ETS offers user-friendly AV solutions for your organization, we understand that questions may still come up occasionally. If you don’t find an answer below, you can contact us at any time, and we’ll get back to you quickly.

Will Repairing My Audio-Visual Equipment Be Expensive?

The cost of every repair depends on the extent of the equipment failure and loss of functionality. After we locate the issue, we check with the manufacturer to verify if the equipment is in or out of warranty.  From there, we provide recommendations for a path forward to get your system up and running. You can rest assured that ETS will provide you with an accurate quote, and we won’t start working until we have your approval.

How Long Does Audio-Visual Maintenance Take?

The duration of maintenance depends on the type of technology, complexity of your system, and whether it is preventive or in response to an issue. After a brief consultation, ETS will provide you with an accurate timeline for your maintenance so you can stay in the loop.

What Types of Services Does ETS Offer With Their Maintenance Contracts?

There are two main types of maintenance programs we offer:

Routine, proactive conference room maintenance goes a long way towards allowing your equipment to run at higher capacities for longer, which results in getting the most value from your investment. Our preventive maintenance program will preserve assets, keep systems running in optimal condition, and help ensure that maximum life expectancy is achieved.

With this maintenance program, you can expect a comprehensive inspection of your AV equipment, including a thorough functionality test to ensure the system is operating as designed, firmware/software updates if required, inspection of cooling fans and ventilation, a comprehensive report documenting the work completed, and recommendations for issues found.

Consider us an extension of your IT team. We can help supplement your on-site technology staff, optimizing efficiencies and improving your ROI.

Upgrade Your Audio & Video Experience Today

ETS is dedicated to providing the support you need going forward so you get the full value from your AV investment. If there’s ever an issue, question, or concern, reach out to us. We’re happy to help.